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Clinics

For patients who we actively contact, we offer a telephone appointment with a member of the team around 8 weeks after you have returned home. If needed, we may invite you to a face-to-face or online video appointment. 

We are here to work with you and other care providers to explore your recovery goals and help you access the right support.

What happens during a telephone appointment?

You will be called by either a physiotherapist, occupational therapist or a nurse from the Critcial Care Follow-up team. During the call, we will:

  • Ask how you're getting on physically, emotionally, cognitively, and socially.
  • Listen to any worries or concerns you may have.
  • Offer practical advice to support your recovery.
  • Arrange help from other healthcare professionals if needed - for example a physiotherapist, occupational therapist, speech and language therapist or dietitian.
  • Invite you to a face‑to‑face or video appointment if we feel it would help you.
  • Offer a visit back to the ICU if you would find this helpful.

What happens at a face‑to‑face or video appointment?

During the appointment you will meet with several members of the team. Depending on your needs this could include an intensive care consultant, physiotherapist, occupational therapist, nurse, or clinical psychologist.

If we invite you to one of these appointments, we will:

  • Talk with you about your symptoms and how you're feeling.
  • Answer any questions you or your family have about your stay in intensive care.
  • Work together to plan the next steps in your recovery.
  • Offer a visit back to the ICU if you would find this helpful.

Bringing someone with you

We recommend you are joined by a family member or friend for the telephone, video and face-to-face appointments. They can support you in having your questions answered and they may have questions of their own.

Need to cancel or rearrange your appointment?

If you are unable to attend your appointment, please contact us as soon as possible. Telephone: 0117 342 7019

Looking for support with your ICU recovery?

If you have not been offered a Critical Care Follow-up appointment and feel you need some support with your recovery, please get in touch. We are here to help. Email: icufollowup@UHBW.nhs.uk