The University of Bristol Dental Hospital is a Centre of
Excellence providing routine and specialist clinical dental
services for the South West.
Emergency Dental Service for patients who already have a
dentist
To access this service, patients must phone 111. This service is
provided to any patient, whether NHS or private, who requires out
of hours dental treatment outside of their normal dentist's opening
hours, or is just visiting the area. Triage will determine the
patient's need and an appointment will be given if appropriate.
Referral is not needed by a dentist.
The cost of treatment for all services and clinics is the same
as at any other NHS dental practice. Unless individuals are exempt
from charges, for which proof is normally required, normal NHS
charges apply.
Charges will be payable at the time of treatment and need to be
paid in full.
Urgent Dental Care at Bristol Dental Hospital
Access to the urgent dental care service is
via appointment only. Please call 0117
342 9525 (8.30am - 10.30am, Monday to Friday) and you will be
assessed and advised on the best treatment for your
needs.
If your condition is suitable for
treatment by the urgent dental care team you will be given an
appointment. You may be advised to return on a
different day or given advice on how to seek help
elsewhere.
Please be aware we can only accept patients if they have
one of the following:
- Facial swelling, including difficulty breathing talking or
swallowing (not due to pain).
- Difficulty opening the mouth.
- Severe bleeding.
- Trauma requiring emergency treatment eg permanent tooth knocked
out or trauma to the face.
We do not provide a walk-in
service. Please do not queue outside the
hospital.
Please call NHS 111 if
you need support outside of the above opening
hours.
Emergency Dental Service for Children (aged 0-16 years)
The Department of Child Dental Health is a Specialist Unit and
only provides emergency care for children with;
- complex dental trauma
- facial swelling associated with dental infection
- uncontrolled bleeding following dental extractions or dental
trauma
This service is provided between the hours of 9am and 4.30pm,
Monday to Friday. Emergencies of this nature outside of these hours
should attend the Bristol Royal Hospital for Children's A&E
department.
All children attending as an emergency will be triaged, and if
not meeting the acceptance criteria above, will be asked to return
to their own dentist or directed to phone 111 for out of hour's
services.
For any other dental problems, children who are registered with
their own dentist should contact their dentist in the first
instance.
If outside of their normal dentists opening hours, they should
phone 111 for information regarding out of hour's dental services
in their area.
If the child is not registered with a dentist, the carer should
phone 111 for advice regarding dentists who are accepting NHS
patients for registration, and for information regarding out of
hour's dental services, and access to the Primary Care Dental
Service.
