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About us

The University of Bristol Dental Hospital is a Centre of Excellence providing routine and specialist clinical dental services for the South West. 

Urgent and Emergency Dental Services

To access these services, patients must phone 111. These services are provided to any patient, whether they have a dentist or not, who requires out of hours dental treatment outside of dentist opening hours, or is just visiting the area. Triage will determine the patient's need and an appointment will be given if appropriate. Referral is not needed by a dentist.

The cost of treatment for all services and clinics is the same as at any other NHS dental practice. Unless individuals are exempt from charges, for which proof is normally required, normal NHS charges apply. Charges will be payable at the time of treatment and need to be paid in full.

We do not provide a walk-in service. Please do not queue outside the hospital. 

Emergency Dental Service for children (aged 0-16 years)

The Department of Child Dental Health is a Specialist Unit and only provides emergency care for children with;

  • complex dental trauma
  • facial swelling associated with dental infection
  • uncontrolled bleeding following dental extractions or dental trauma

This service is provided between the hours of 9am and 4.30pm, Monday to Friday. Emergencies of this nature outside of these hours should attend the Bristol Royal Hospital for Children's A&E department.

All children attending as an emergency will be triaged, and if not meeting the acceptance criteria above, will be asked to return to their own dentist or directed to phone 111 for out of hour's services.

For any other dental problems, children who are registered with their own dentist should contact their dentist in the first instance.

If outside of their normal dentists opening hours, they should phone 111 for information regarding out of hour's dental services in their area.

If the child is not registered with a dentist, the carer should phone 111 for advice regarding dentists who are accepting NHS patients for registration, and for information regarding out of hour's dental services, and access to the Primary Care Dental Service. 

Changes to the student-led treatment service

Bristol Dental School is moving to 1 Trinity Quay, Avon Street, Bristol, BS2 0PT in Summer 2023. We are no longer accepting volunteer patients for student-led restorative treatment at Bristol Dental Hospital. More information will be available on how to volunteer for assessment for suitability at the new site on Bristol Dental School's website in Spring 2023.