Making your visit comfortable

We are here to help you and your child's safety is our number one concern. Your comfort is also important to us. There are shops that sell food, drinks and other items in the main entrance of the BRI (not 24 hours a day). There are also vending machines selling drinks and snacks located at the entrance to the children's hospital and immediately next door to the emergency department. There are toilets located next to our waiting room. There is a small range of toys/games in the waiting room and children's movies shown on our wall TVs. We have a dedicated play specialist available to help your child with treatments or procedures that may be distressing and we have a sensory room for children with special needs. Our staff will help to assist you in any other way that we can to make your visit as comfortable as possible for you.

Please note that antisocial behaviour in our department or anger, aggression or rudeness directed towards our staff will not be tolerated.