Clean Air Zone
Bristol City Council introduced a Clean Air Zone on
Monday 28 November 2022.
No vehicles are banned from entering the zone, but older and
more polluting vehicles have to pay a daily charge. Most vehicles
already meet the zone's emission standards and will not be
charged.
Our Bristol city centre hospitals are within the zone, so if you
are travelling to one of our hospitals (listed below) it's
important you check if you will need to pay the charge.
Temporary exemptions are available for patients visiting our
city centre hospitals until 31 March 2023. You do not need to claim
an exemption if your vehicle meets the zone's emission
standards.
- Bristol Royal Infirmary (BRI)
- Bristol Heart Institute (BHI)
- Bristol Royal Hospital for Children
- Bristol Haematology and Oncology Centre
- St Michael's Hospital
- Bristol Dental Hospital
- Bristol Eye Hospital
- Central Health Clinic
Check if your vehicle will be charged
Use the government's vehicle checker to find out if you will be
charged www.gov.uk/clean-air-zones.
Hospital exemptions
If the vehicle you travel in does not meet the Clean Air Zone
emission standards, you can register for an exemption on the day of
your appointment at one of the Clean Air Zone screens which are
located in the main entrances of our hospitals.
The Clean Air Zone charge runs midnight to
midnight. If you are staying overnight at the hospital you
will have to register the vehicle on both days.
Patients do not have to be the driver of the vehicle and can
register more than one vehicle if they are dropped off or picked up
by different vehicles.
Patients visiting our emergency departments are also covered by
this exemption. The exemption covers a single calendar day
(midnight to midnight), so visits that go beyond midnight will need
to be registered twice.
You can only register your vehicle for an exemption on the day
of your visit whilst at the hospital so please ensure you register
your vehicle before leaving your appointment.
Visitors of long stay patients will be able to request a 7-day
exemption if their vehicle does not meet the zone's emissions
standards. This request can be made by speaking to a member of
staff on the ward.
How to use the on-site Clean Air Zone exemption screens
The Clean Air Zone exemption screens are located in our hospital
entrances and at the locations listed below.
How to register:
1. Enter the vehicle registration number and click "next"
2. Check the registration number is correct then click "confirm
registration"
3. The vehicle will be automatically exempt from a charge until
midnight
The Clean Air Zone charge runs midnight to
midnight. If you are staying overnight at the hospital or
waiting in one of our emergency departments, you will have to
register the vehicle on both days.
View a map of the exemption screen
locations.
|
1
|
BRI Zone A, level 2 to the left of the revolving door as you
enter
|
11
|
BRI/BHI Zone C, level 5 to the left of the main entrance
|
|
2
|
BRI Zone A, level 2 in front of Costa Coffee
|
12
|
BRI/BHI Zone C, level 5 near to the outpatients check in
desk
|
|
3
|
BRI Zone A, level 2 near to the night entrance
|
13
|
Bristol Haematology and Oncology Centre Zone D, near to the main
reception to the right
|
|
4
|
BRI Zone A, level 2 near to the lifts
|
14
|
Bristol Haematology and Oncology Centre Zone D, to the right of
the main reception near the lifts
|
|
5
|
BRI Zone A, level 3 adult A&E entrance
|
15
|
St Michael's Hospital level C, near to the main reception
desk
|
|
6
|
BRI Zone A, level 3 adult A&E near to the lifts
|
16
|
St Michael's Hospital level C, corridor to the left of the main
entrance
|
|
7
|
Bristol Royal Hospital for Children Zone E, main entrance to the
right as you enter
|
17
|
BRI Zone A, Physiotherapy reception
|
|
8
|
Bristol Royal Hospital for Children Zone E, Children's
A&E
|
18
|
BRI Zone B, King Edward Building to the left of the main
entrance
|
|
9
|
Bristol Eye Hospital main reception waiting area
|
19
|
Central Health Clinic, Tower Hill, BS2 0JD (not shown on map)
main reception next to the vending machines
|
|
10
|
Bristol Dental Hospital main reception
|
|
|
Find out more about the Bristol Clean Air
Zone
If you need more information on local exemptions for specific
groups or vehicles:
Visit www.bristol.gov.uk/cleanairzone to find
out about the Clean Air Zone.
Visit www.gov.uk/clean-air-zones to check if your
vehicle will be charged.
Frequently asked questions
What do I do if I forget to
register?
If you forgot to register while at the hospital, a refund will
not be given unless this is the first time this has happened.
Bristol City Council will only refund you once, so please remember
to register while you are at your appointment. More information
about refunds can be found on the council website:
www.bristol.gov.uk/residents/streets-travel/bristols-caz/apply-clean-air-zone-charge-refund
What do I do if the screen isn't
working?
If the screen doesn't appear to be working, please try and find an alternative screen
somewhere else within the hospital. If you're unable to reach
an alternative screen, please do not pay the charge. You should
wait until you receive a Penalty Charge Notice (PCN) which you will
then be able to appeal. You can find more information about Bristol
City Council's appeals process on the council website: www.bristol.gov.uk/residents/streets-travel/bristols-caz/appeal-a-clean-air-zone-fine
Why can't I have an exemption for an NHS clinic that
isn't at the BRI but is within the zone?
Bristol City Council has a moral and legal duty to ensure the
city's air quality meets legal limits of air pollution in the
shortest possible time. Temporary exemptions have been agreed for
patients attending appointments at the BRI hospital complex in the
city centre. Unfortunately, Bristol City Council is unable to offer
exemptions to patients at all clinics and hospitals in the city
centre. This is to ensure that safe and legal levels of air
pollution are achieved to meet the legal direction from government.
Bristol City Council do have significant financial support in place
to support those that are affected. This includes grants and loans
to upgrade vehicles as well as support to try alternative ways of
travel. Find out more on the council website: www.bristol.gov.uk/caz
