Appointment reminder service
Every year,
thousands of patients miss their hospital appointments because they
forget when they are.
Text or email message
reminders help patients remember their appointments, and
significantly reduce the number of missed appointments.
Each missed
appointment costs the NHS an average of £160, as well as delaying
treatment and increasing waiting times for all patients.
What the service involves
You will
receive either a text message reminder to your mobile, or
email,
depending on what contact details are registered with
us.
SMS text notifications are sent to the
contact number held in our records from the following phone
numbers:
- 07860 039092
- 447860 039092
- 447860039092
You can update
your details with us when you next contact us or via settings in
the online portal at drdoctor.thirdparty.nhs.uk/UHBW.
If we have
your mobile number, you will receive one or two text reminders
within seven days of your appointment.
We cannot contact you on
landline numbers yet, but we are working with DrDoctor to be able
to provide this option soon.
Please refer to your
appointment letter for any further appointment related
information.
