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About us

Bristol Dental Hospital is a Centre of Excellence providing routine and specialist clinical dental services for the South West. 

From September 2023, undergraduate teaching of dental students is moving from the Bristol Dental Hospital to a new site in Trinity Quay.

Emergency and urgent dental care services

For emergency dental care, patients must phone 111. This service is provided to any patient, whether NHS or private, who requires out of hours dental treatment outside of their normal dentist's opening hours, or is just visiting the area. Triage will determine the patient's need and an appointment will be given if appropriate. Referral is not needed by a dentist.

The cost of treatment for all services and clinics is the same as at any other NHS dental practice, unless individuals are exempt from charges, for which proof is normally required.

Urgent dental care

Please note: from Friday 21 July 2023, urgent dental care will move from Bristol Dental Hospital, but remains widely available in the city of Bristol. From this date, patients will need to access urgent dental care in Bristol by contacting NHS 111. This will make sure that patients are directed to the right place for the care they need.

We do not provide a walk in service. Please do not queue outside the hospital.

Emergency dental service for children (aged 0 to 16 years)

The Department of Child Dental Health is a Specialist Unit and only provides emergency care for children with;

  • complex dental trauma
  • facial swelling associated with dental infection
  • uncontrolled bleeding following dental extractions or dental trauma

This service is provided between the hours of 9am and 4.30pm, Monday to Friday. Emergencies of this nature outside of these hours should attend the Bristol Royal Hospital for Children's A&E department.

All children attending as an emergency will be triaged, and if not meeting the acceptance criteria above, will be asked to return to their own dentist or directed to phone 111 for out of hour's services.

For any other dental problems, children who are registered with their own dentist should contact their dentist in the first instance.

If outside of their normal dentists opening hours, they should phone 111 for information regarding out of hour's dental services in their area.

If the child is not registered with a dentist, the carer should phone 111 for advice regarding dentists who are accepting NHS patients for registration, and for information regarding out of hour's dental services, and access to the Primary Care Dental Service. 

Transition of undergraduate dental students

From September 2023, undergraduate teaching of dental students is moving from the Bristol Dental Hospital to a new site in Trinity Quay.

Existing specialist dental services delivered by the NHS will continue to be available at the Bristol Dental Hospital, but urgent dental care and dental clinics delivered by undergraduate dental students will move to the new site.

This change presents exciting possibilities for the future of dental care at Bristol Dental Hospital, part of University Hospitals Bristol and Weston NHS Foundation Trust (UHBW), which will continue to deliver emergency dental care and specialist services (through professional referrals from the emergency department) for patients across Bristol and the South West, alongside undergraduate placements and postgraduate training for dental students.

The university's relocation of this service and its students further improves the training for undergraduate dental students by offering a larger teaching space with cutting-edge teaching facilities, remaining in an accessible city centre location. Patients will still be able to access the same services and high-quality care as before across both the dental hospital and the dental school, and NHS 111 will always direct patients to the right place for the care they need.