About Our Services
Child and Family Support Services
We understand that when you visit or stay at the children's
hospital it can be a difficult experience. We provide a number of
services that are focused on making your time here as
straightforward and comfortable as possible, by providing guidance,
advice and support.
Some of the services are run on a referral only basis which
means that staff can make requests on the behalf of families but
you may need to meet certain criteria. The rest of these teams will
be available for anyone coming to the hospital. Click on the
title link for each service to find out more, including how to
contact them.
Please note that due to the Covid-19 pandemic, some services may
need to be adjusted or suspended at short notice to meet infection
control requirements.
The LIAISE team offer advice and guidance to families and
patients for a wide range of non-clinical questions around their
hospital experience. They are based on level 2 near the hosptial
main reception.
We provide emotional support and help with accessing or
signposting to relevant benefits and grants for families on long
stay patients or those with emergency needs.
Support is available for patients with disabilities, with
resources to help our clinical teams explore any reasonable
adjustments that you may need during your stay.
Chaplaincy support patients, families and carers of all faiths
and none - someone to listen, to offer spiritual support and
perhaps link you with your own faith community locally. They are a
trust wide spiritual and pastoral care team.
The hospital school team teach the curriculum to inpatients of
school age and siblings of long stay patients. The team
includes primary, SEN and secondary teachers, and teaching
assistants.
The play team help patients and families make sense of being in
hospital and overcome fears through therapeutic play and
distraction. They are involved in many aspects of your stay
including pre admission, preparation for procedures, distraction
and post procedural play.
Music therapy uses interactive music making to provide emotional
support to inpatients with long term illnesses or communication
difficulties.
The palliative care and bereavement support team
support children and families affected by life-limiting and life
threatening conditions, focussing on quality of life, alongside
symptom control and bereavement support.
Paediatric Liaison
The paediatric liaison team support children, young people and
their families with mental health needs whilst they are in hospital
and help with access to community support after leaving
hospital.
We have psychologists in many of our specialist teams who can
help children, young people and families understand and cope with
their health needs. You can also access our toolkits on our
website.
Young peoples' invovlement provides opportunities, projects and
groups for young people to be involved and have their voices heard
within our hospital.
If you have you are worried about your child's clinical
condition, please visit this page. You will also
see posters in our wards about how to raise your concerns with
staff and what should happen as a result.
