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Patient Advice and Liaison Service (PALS) and Complaints Team
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Learning disabilities liaison nursing team
The service is available Monday to Friday (excluding bank holidays) 8am to 4pm
Contact number : 0117 342 1707
We have a secure voicemail so please leave a message with your details and we will get back to you.
Members of the team:
Lorna Hayles - Team lead
Working days: Monday to Friday
Learning disability nurse
Sarah Reynolds
Working days: Monday to Tuesday
Learning disability nurse
The Learning Disabilities Team can provide support to adults over the age of 18 who have a learning disability or autistic spectrum condition (ASC), accessing services with University Hospitals Bristol.
We can also support patients aged 16 and over as part of a transitions pathway.
Sites include:
•Bristol Eye Hospital
•Bristol Haematology and Oncology Centre
•Bristol Heart Institute Clinical Services
•Bristol Royal Infirmary
•South Bristol Community Hospital
•St Michaels Hospital
•University Of Bristol Dental Hospital
•Bristol Sexual Health Centre
The learning disability and autistic spectrum condition (ASC) team can help with the following:
To ensure equal access to healthcare for people with a learning disability and ASC.
Inform hospital staff about any needs you may have before you go into hospital. Staff will make reasonable adjustments for your care.
We talk to you and your parents or carers about your hospital appointment and find out about your needs.
We can show you and your parents or carers around the hospital and where to go for an appointment. We can take you to meet staff.
If you are a carer and would like support we could refer you to the Carer Liaison Worker.
The team aim to support you with your outpatient appointments if required, as well as longer stays in hospital.
We can make sure that when you leave hospital, you and your parents or carers have the information you need
Below is a list of easy read materials (please click on the links below to open the document).
Learning disabilities and autism specialist liaison nurses
Being discharged from hospital
Consent
Going into hospital what happens on admission
Having a preoperative check
Healthcare and treatment options
Hospital passport adult services
How and when to take your medicine
How to contact the patient support and complaints team
Do not attempt cardiopulmonary resuscitation (DNA CPR)
Our team
Learning disabilities liaison nursing team
The service is available Monday to Friday (excluding bank holidays) 8am to 4pm
Contact number : 0117 342 1707
We have a secure voicemail so please leave a message with your details and we will get back to you.
Members of the team:
Lorna Hayles - Team lead
Working days: Monday to Friday
Learning disability nurse
Sarah Reynolds
Working days: Monday to Tuesday
Learning disability nurse