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How to change or cancel your appointment

For appointments within two weeks:

Please telephone 0117 342 4174 to change or cancel. Please be aware we do experience high call volumes but we endeavour to answer calls a quickly as possible. The phone line is open Monday to Friday 8:30am - 5:00pm, closed on Bank Holidays.

For appointments in more than two weeks:

Please either telephone the above number or complete the form below. We will always treat the information you send us with the strictest confidence, and will not pass on any information to third parties.

Change an appointment at the BEH:

If you would like to change or cancel your appointment please complete this form.