12 March 2013
Study findings praises quality of care at UH Bristol
University Hospitals Bristol NHS Foundation Trust (UH Bristol)
is one of just four NHS trusts in England that scores in the top 20
trusts for both overall quality of care and care for lung cancer
patients.
This is the conclusion reached by a study conducted by MPH
Health Mandate, a specialist health policy and communications
consultancy. The study surveyed members of the public to find
out what matters to them when choosing a hospital and sets out how
the public would prioritise different quality issues. Using this
information, the study weights the performance of different NHS
hospitals to produce an aggregate quality score.
Using this methodology, UH Bristol is rated ninth for quality of
lung cancer care. When the trusts whose results are not
statistically significant are stripped out, UH Bristol scores 18
out of 84 trusts for overall quality.
Dr Sean O' Kelly, Medical Director for UH Bristol, said: "We
strive to provide excellent care to our patients and it is good to
hear that the care our staff provide rates so highly. The city of
Bristol has a long association with the tobacco industry and I am
particularly pleased that our care for lung cancer patients rates
so well.
"We strive to understand the quality of patient experience and
put ourselves in our patients' shoes so a study that looks at the
quality of services in this way is very interesting. Here at UH
Bristol we encourage patients to feed back to us in a number of
ways. This includes speaking to members of staff, filling in a
comment card, taking part in our regular surveys or attending an
event. In the last 12 months, over 12,000 people have provided us
with feedback via one of our regular patient surveys. Many others
have given feedback via comments cards, our patient interview
programme, and patient and public involvement events, giving us
incredibly valuable feedback on our services."
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