06 February 2015
Improving quality of care
The Trust is currently consulting on its choice of
corporate quality objectives for the next financial year.
These objectives, published in the Trust's annual Quality
Account, represent the key areas of quality where we want to see
significant change in the year ahead. You will find last year's
Quality Account here.
The Quality Account is one of the key ways that the Trust
demonstrates that its services are safe, clinically effective and
that we are providing treatment in a caring and compassionate
environment.
A set of draft objectives is presented below. We would be
grateful for feedback via an online survey which can be
completed here.
Draft objectives:
- Reducing numbers of cancelled operations
- Minimising patient moves between wards
- Ensuring patients are treated on the right ward for their
clinical condition
- Improving the quality of patient discharge
- Improving staff-patient communication
- Improving the management of sepsis
- Improving the management of patients at risk of acute kidney
injury
- Implementing a new approach to involving patients and the
public in the design of services, including better engagement with
'seldom heard' communities of interest
The first three of these proposed objectives
have also been objectives for the Trust during 2014/15.
Progress to date has been disappointing so we want to maintain our
focus on these areas in 2015/16. Earlier in January, we held a
consultation event with Trust members, the third and fourth
proposed objectives have resulted from what our members told
us at this meeting. The proposed objectives relating to sepsis and
AKI are objectives from the new Safety Care South West
Programme. Finally, we have a proposed objective to
implement a new system of patient and public involvement which
we have been developing during 2014/15: options currently include
the creation of a new Citizens Assembly to give the people of
Bristol and the South West a stronger voice within the
Trust.
Do you think these are the right
objectives? Are there particular aspects of
care/practice within any of these topics that you feel we should be
focussing on? Please let us know via the online
survey.
We will close the consultation on Friday 20 February.
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