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Counselling

What is counselling?Flu busters

Counselling provides a space for you to reflect on issues that are troubling you, away from the pressures of everyday life, in a non-judgmental, safe and confidential environment. You will be invited to share your concerns of either a personal or work related matter with a counsellor and together make sense of how you are feeling and how it is affecting you. Regular appointments are important to build a supportive, therapeutic relationship between you and your counsellor and you will be offered up to six weekly sessions. This continuity helps keep a focus to the work enabling exploration, understanding and change.

What happens next?

You will be offered an initial appointment which will give you an opportunity to discuss your concerns and together with your counsellor decide if counselling is appropriate. There will also be a chance for you to ask any questions about counselling or the service offered. We will look at the counselling contract together and you will be asked to complete a quick questionnaire asking how you have been feeling over the past week. This is used anonymously to evaluate and monitor the service we provide and you will be asked to complete one again at the end of counselling.

Who can use this service?

This service is accessible to all staff working for UH Bristol, NBT, North Somerset PCT and all staff with Occupational Health contracts with APOHS.

The counsellor/qualifications

All counsellors have undertaken professional qualifications in counselling and/or psychotherapy and are accredited or members of The British Association for Counselling and Psychotherapy (BACP). All abide by the BACP Code of Ethics and undertake regular clinical supervision. The service offers a choice of seeing a male or female counsellor.

When are appointments available?

Appointments are available as follows:

Southmead site a counsellor is available on the Southmead site on certain days. For further information please telephone: 0117 34 03810

UH Bristol site Monday - Friday

What if I need to cancel an appointment?

If you need to cancel an appointment for any reason, please contact the service as soon as possible, the number to call is part of the contact details at the bottom of the page. We ask you to let us know as soon as possible if you are unable to attend so that others may be given the appointment.

What if I miss an appointment?

If you miss an appointment without informing us, we will assume that you do not intend to come again and you could lose your regular time slot. However, this does not preclude you from using the service at some further point if you wish to do so, but re-access to the service will be through an intake session.

Where can I see a counsellor?

Frenchay site - the Counselling Room within the Occupational Health Department.

Southmead site - the Counselling rooms are situated adjacent to the Occupational Health Department within Beaufort House.

UH Bristol site - the Counselling room in the Courtyard, BRI Old Building.

Is the counselling service confidential?

Yes, this service is confidential, no information will be given to any manager, doctor, personnel advisor or any other person without your permission. The only exceptions are where there is a danger to you or other people, which could be prevented or minimised by the involvement of another. However, should such circumstances arise, where possible these concerns would be discussed with you by your Counsellor and support will be provided.

How can I contact the service?

Please call

The Frenchay and Southmead site on 0117 34 03810

The UH Bristol site on 0117 342 0611 or 0612

This service is bound by the Code of Practice for Counsellors, which is published by the British Association for Counselling and Psychotherapy.

Please visit this page for a list of external counselling sources