Tell us about your experience
You can tell us about your hospital experience in the
following ways:
Friends and Family Test
Let us know how we did by completing our Friends and Family Test
survey. You can rate your overall hospital experience quickly
and easily.
Patient Advice and Liaison Service (PALS) and Complaints
Our PALS and Complaints team is here to help with any concerns
or feedback you have.
You can contact the team by filling out the
online PALS and Complaints form or by using the details
below:
Bristol
Phone: 0117 342 1050
Email: PALSandComplaints@uhbw.nhs.uk
Write: PALS and Complaints team, Bristol Royal Infirmary, Upper
Maudlin Street, BS2 8HW.
Find out more about the
team.
Healthwatch
Healthwatch
Bristol, Healthwatch North
Somerset and Healthwatch South
Gloucestershire also want to hear about your experiences.
They make sure NHS leaders and other decision makers listen to your
feedback and improve standards of care. Healthwatch also helps
people find reliable and trustworthy information and advice.