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Message from Chief Executive

Improving Children's heart services in Bristol


Today (23 October 2017) we have published "Improving children's cardiac services in Bristol", a report which looks at the improvements we have made in response to the recommendations of independent reviews into  children's cardiac services in Bristol.

The reviews published their findings in 2016, which the Trust fully accepted. We are deeply sorry for the things we got wrong - for when our care fell below acceptable standards, for not supporting some families as well as we should have and for not always learning adequately from our mistakes.

We have worked with families to learn from their experiences of our cardiac services and their invaluable input has helped us to make many significant improvements.

Although we have achieved, and in some cases exceeded, the recommendations of the external reviews, we know that we must maintain our focus on improvement. We are committed to continuing to work with families to ensure that their experiences are as good as they can be and to ensure our patients receive care that is both entirely safe and truly compassionate.

The report "Improving children's cardiac services in Bristol" can be viewed here.

Robert Woolley, Chief Executive