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University Hospitals Bristol Nhs Foundation Trust Staff Take Part Sixth Annual National Nhs Survey

30 September 2008

The University Hospitals Bristol NHS Foundation Trust is asking staff to give their views about their working lives, as part of the sixth national NHS staff survey.

A sample of 850 staff at the Trust will receive a questionnaire, covering issues such as work-life balance, team working, job satisfaction, training, management and supervision, violence and health and safety.

The survey has this year been changed following research commissioned by the Department of Health into the things that matter to NHS staff. New questions have been added to glean more information about things staff say matter most to them, such as whether they feel they are supported to do a good job and whether they have the opportunity to improve the way they work. Many questions remain the same to allow Trusts to track progress over time.

Dr Graham Rich, Chief Executive of the University Hospitals Bristol NHS Foundation Trust, says: "I believe that for us to provide even better care and services we need to understand how our staff feel and to engage them in an ongoing dialogue about their working lives and the services they provide. The survey is critical in helping us to work with all of our staff to achieve that aim.

"We usually get a very good response to this survey and this year we hope even more staff will take part."

The survey is organised by the independent watchdog, the Healthcare Commission, in conjunction with the Staff Survey Advice Centre at Aston University.

Healthcare Commission Chief Executive, Anna Walker, says: "The NHS is one of the largest employers in the world and its important to know how staff are feeling. It is a basic principle of business that safe and well-supported staff are good for the bottom line. In the case of the NHS, the bottom line is the health of a nation and of individual patients.

"The survey provides valuable information to trusts, enabling them to identify issues confronting their staff and to make improvements to the working environment. It also gives us an important national picture, with previous surveys highlighting issues important to staff such as how much violence and harassment they face and whether they are involved in decision-making."

The survey results will also enable the Department of Health to assess the effectiveness of national NHS staff strategies and policies (such as training and flexible working policies) and to inform future developments in this area.

The Healthcare Commission will publish reports for each NHS trust and the overall national findings in March 2009.