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Uhbristol Security Staff Win Prestigious Award

Security staff serving Bristols inner city hospitals have become the first NHS team in the country to achieve a prestigious national accreditation in recognition of their skills in protecting patients, staff and visitors.

The accreditation for Managing Conflict for Enforcement Officers offered by the UKs longest established awarding body, the Northern Council for Further Education (NCFE), aims to develop the skills required by Security Officers to help them identify conflict and give them the verbal and physical tactics to defuse conflict situations. In rare cases where this first step fails, the Team are qualified to use safe and approved control techniques.

Says Paul Wood, Head of Security and Transport: "This is an absolutely fantastic achievement which reinforces the Trusts desire to ensure our hospitals are safe for patients, staff and visitors. Our security staff are experienced in defusing situations but this training helps ensure that on the rare occasions when problems arise, the team can draw on the latest safe, effective and legally recognised techniques."