If you cannot find the information that you require on our
website then please send us your request in writing to, please
email us at:
FreedomOfInfo@uhbw.nhs.uk
Or write to us at:
Freedom of Information
Trust Headquarters
Marlborough Street
BS1 3NU
- All requests for information must be made in writing, clearly
stating what information is being requested, and including the
requestor's name and address/email address, in order for us to
respond.
- Your request will be acknowledged and you can expect to receive
the requested records (if held) within 20 working days.
- The Trust may ask you for further information, which it
reasonably requires in order to identify and locate the information
that is requested.
- In some cases, information may be exempt from disclosure. If
some of the information is of personal and confidential nature, it
will be excluded as will any other confidential material.
- Material relating to the health and safety of specific
individuals, as to law enforcement or criminal or regulatory
enforcement or audit issues under certain circumstances may also be
excluded from publication.
- There may be circumstances where material cannot be released
because the appropriate officer of the authority has taken the view
that it may be prejudicial to the conduct of public affairs.
- Should this be the case, then we will state the reason why the
information cannot be released and the course of action to appeal
if not satisfied.
Cost of information
The Trust will not charge for fulfilling standard information
requests from individuals. However, if the Trust estimates that a
request would cost more than £450 (staff time is calculated at £25
per hour regardless of actual rates) to complete, then as a public
authority it is not required to meet such a request.
In these cases, the Trust can offer the requestor advice on ways
in which they could adjust their request to bring it under the cost
limit.
For a complete list of exemptions that may prevent disclosure,
please refer to the Freedom of Information Act.
For further information about the Freedom of Information Act
2000, please visit the
Information Commissioner's Office (ICO) website.
Complaints related to Freedom of Information
Requests
If, after receiving a response to a Freedom of Information
Request, you are dissatisfied with the handling of your request,
you have the right to ask for an internal review. Internal review
requests should be submitted within two months of the date of
receipt of the response to your original letter and should be
addressed to: FreedomOfInfo@uhbw.nhs.uk or
Director of Corporate Governance, University Hospitals Bristol and
Weston NHS Foundation Trust, Trust Headquarters, Marlborough
Street, Bristol, BS1 3NU.
Please remember to quote the reference number.
If you are not content with the outcome of the internal review,
you have the right to apply directly to the Information
Commissioner for a decision. The Information Commissioner can be
contacted at: Information Commissioner's Office, Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF
View the Freedom of Information Act in full.
Freedom of Information compliance
FOI compliance
