Audiology
Adult Audiology procedures during the Covid-19
pandemic
UPDATE:
We are now performing video appointments. Find out more in
the Video Clinics section of our
website.
Please check your appointment letter carefully as the
appointment can be by Phone, Face to Face, or Video; Find out more
in the Video Clinics section of the Trusts
website. Full PPE personal protective equipment is worn by
clinicians and our Trust guidelines state all patients attending
face to face appointments must wear a face mask.
Please be aware that Adult Audiology provides essential urgent
repairs to existing patient's hearing aids by postal and booked
appointments ONLY.
To book an appointment or arrange a hearing aid repair,
please contact us on: 0117 342 5854 (option 2 only) or
Email: Audio.dept@uhbw.nhs.uk
Please also view the videos we have on this
website which give clear instructions on cleaning and
inserting hearing aids. Or check the c2Hear online videos https://c2hearonline.com/
Thank you for your understanding during this time.
We would like to bring to your notice, the Transcribe Live
mobile application, which instantly transcribes spoken words into
text. Available on the Google Play Store and the IOS App Store,
this can be a very useful tool to aid communication.
When you attend for some appointments we do need to know if you
have any medically implanted devices, i.e. Programmable PVP Shunt,
Pacemaker or defibrillator - as this may impact on how some
appointments are carried out. Please check on https://www.shinecharity.org.uk/
for more information on PVP shunts.
Further useful advice and information can be found
at:
Tinnitus -> BTA - Tinnitus Helpline: 0800 018 0527
Hearing -> RNID (Royal National Institute for Deaf
People):- 0808 808 0123 or SMS: 07800 000 360
Dizziness & Balance -> Meniere's Society: - 01306
876883
West of England Implant Team (WEHIP) contact details:
(FOR COCHLEAR IMPLANT AND/OR BONE ANCHORED HEARING AID REPAIRS
ONLY)
For cochlear implant and/or bone anchored hearing aid
spares, repairs and enquiries please
email wehip@uhbw.nhs.uk or call
0117 342 1191 (Adults). Alternatively you can message: 07468
756052. For children's services please call 0117 342 1607 and leave
a message on the answerphone and a member of the team will be in
touch.
BATTERY SAFETY ALERT
- it is dangerous if a battery is swallowed
accidentally and needs urgent support from A&E. Please
keep and store batteries safely. Contact:
patientsafety.enquiries@nhs.net.
(National Patient Safety Alert:
NatPSA/2019/003/NHSPS)