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Adult Audiology procedures during Covid-19 isolation

UPDATE: We are now performing video appointments. Find out more in the Video Clinics section of our website. 

Please be aware that Adult Audiology will have a reduced service providing urgent essential repairs to existing patient's hearing aids. Postal and booked appointments will be available.

To book an appointment or arrange a hearing aid repair, please contact us on: 0117 342 5854 (option 2 only) or email: 

Please also view the videos we have on this website which give clear instructions on cleaning and inserting hearing aids. Or check the c2Hear online videos

Thank you for your understanding during this time.

We would like to bring to your notice, the Transcribe Live mobile application, which instantly transcribes spoken words into text. Available on the Google Play Store and the IOS App Store, this can be a very useful tool to aid communication.

Further useful advice and information can be found at:

Tinnitus -> BTA - Tinnitus Helpline: 0800 018 0527

Hearing -> Action on Hearing Loss:- 0808 808 0123 or  SMS: 07800 000 360

Dizziness & Balance -> Meniere's Society: - 01306 876883

West of England Implant Team (WEHIP) contact details: (FOR COCHLEAR IMPLANT REPAIRS ONLY)

For spares, repairs and enquiries please email  or call 0117 342 1191 (Adults). Alternatively you can message: 07468 756052. For children's services please call 0117 342 1607 and leave a message on the answerphone and a member of the team will be in touch.

 BATTERY SAFETY ALERT - it is dangerous if a battery is swallowed accidentally and needs urgent support from A&E.  Please keep and store batteries safely.  Contact: (National Patient Safety Alert: NatPSA/2019/003/NHSPS)


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Hearing aid FAQs
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Hearing and tinnitus therapy
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Instructional videos
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