Skip to content
left end
left end
right end

Volunteering

Thank you for your interest in volunteering at

Volunteer pic

University Hospitals Bristol.

We have a variety of volunteering roles within our hospitals, all with the aim of helping to make patients' and visitors' time here a bit easier.

We have volunteers in our city centre hospitals as well as at South Bristol Community Hospital at Hengrove.

If the Voluntary Services team select you to be a New UH Bristol Volunteer, we will welcome you into a suitable role and when we feel you're settled, confident, competent, and ready to progress, we'll discuss further options with you.

 

What do we look for in our volunteers? 

  • To be friendly, kind, reliable and to have a genuine desire to make a difference to our patients, and their families and carers.
  • To commit to a regular weekly volunteering session and to volunteer for at least 50 hours (eg a weekly 2-hour volunteering session over 6 months)
  • To be aged 17 and over for the meet and greet roles; to be aged 18 and over for all other volunteering opportunities.  We also have volunteering opportunities for those aged 16.

How to join our team of volunteers

  • Please look at the roles below that we are currently recruiting for.  If there is a role you are interested in and you meet the requirements, please complete the application form, in full, and email it to Voluntary Services. How to apply.
  • On receipt of the application form, we will review it, and then contact you to invite you to a recruitment assessment / selection session.  After this, if both parties wish to proceed, we will carry out various recruitment checks (including references and criminal record check) and you will attend training.  Please note that all training and initial volunteering sessions are during day time hours during the week.  Depending upon the role, this training can range from 1.5 days to 2.5 days.

Current volunteering vacancies

We are currently recruiting for the positions listed below.  Please read the details carefully to make sure you can meet our requirements for skills and abilities, and your availability matches when the volunteering role takes place.

Once you have decided on a role you like, please download and complete an application form. Once you have fully completed your application form please email it to volunteering@uhbristol.nhs.uk.

If your application is complete with all the information we need to progress you, we'll reply by email with an invitation to a recruitment selection session. Please fill in your application fully and carefully as we cannot progress incomplete forms.

During the recruitment process we may decide your skills, abilities and experiences are better suited to a role other than the one you have applied for, so we may offer the opportunity to volunteer in a different role or a different hospital site.

For all roles we ask for a commitment to at least 50 hours of volunteering service.

Role

What you will be doing

Times available for volunteering

Befriender volunteer (patient companion) on adult wards in Bristol Royal Infirmary, Bristol Heart Institute, South Bristol Community Hospital

 

Volunteers help on a variety of wards, particularly those for older patients.  Volunteers spend time with patients talking, providing reassurance and company for those who may be lonely and confused, making them a cup of tea, and doing activities with them such as playing board games, reading a paper together or listening to music.  For some patients, who are well enough and able to, volunteers accompany them off the ward to one of the cafes or to a garden area.

Volunteers need to be aged 17 and over; and be confident in approaching patients, initiating conversations, chatting about a range of topics, and doing activities with them.

Monday - Friday, 10.00am - 12noon; 2.00pm - 4.00pm.  For those aged 18 and over, weekend and evening volunteering is available upon discussion with Voluntary Services and after at least 10 hours of weekday volunteering has been completed.

Volunteers are asked to commit to a weekly volunteering session.  Block volunteering over a month is also available for this role only or in conjunction with one other role from those listed here.

View placement profiles.

 

 

Buddy volunteer (patient companion) on wards in Bristol Royal Hospital for Children

 

Buddies are based on a ward in the Children's Hospital and spend time with children and young people who are often bored, lonely or feel isolated.  Volunteers engage children with reading stories, chatting, playing games, or just sit quietly to provide some companionship.

Volunteers need to be aged 18 and over; and be confident in approaching patients and have experience of encouraging children to participate in activities.

Monday - Friday, 10.00am - 12noon; 12noon - 2.00pm; 2.00pm - 4.00pm.  Weekend and evening volunteering is available upon discussion with Voluntary Services and after at least 10 hours of weekday volunteering has been completed.

Volunteers are asked to commit to a weekly volunteering session.  Block volunteering over a month is also available for this role only or in conjunction with one other role from those listed here.

View placement pofiles.

Cancer Information & Support Centre in Bristol Haematology & Oncology Centre

 

 

 

 

 

 

 

Volunteers support the Centre by providing anyone affected by cancer with information on a very wide range of topics, including treatment, side effects and financial aid.  Volunteers help stock leaflet stands across the hospital, can visit wards and clinics with information, help maintain the supply of wigs and headscarves, and often provide patients and their family and friends with a listening ear.

Volunteers need to be aged 17 and over, and be confident with talking with people affected by cancer and willing to learn about all the information available.

Monday - Friday, 10.00am - 12noon; 2.00pm - 4.00pm/5.00pm.  There may be some options to start from 9am and also to volunteer over lunchtime.

Volunteers are asked to commit to a weekly volunteering session.

Please contact Voluntary Services if you are interested in this volunteering role.

Intensive Care Unit reception support volunteer

 

Volunteers provide a reception desk service at weekends to family, carers and friends visiting patients in the Intensive Care Unit.  Volunteers let visitors into the unit, liaise with staff about visits, keep the waiting area tidy and provide some company to visitors waiting and general visitor information about the hospital.

Volunteers need to be aged 18 and over; and be confident with meeting and greeting visitors and liaising with staff within the unit.

Saturday and Sunday, 12noon - 2.00pm; 2.00pm - 4.00pm.

Volunteers as asked to commit to a weekly volunteering session.  Volunteers will initially need to train for this role during the week.

Please contact Voluntary Services if you are interested in this volunteering role.

 

Maternity Unit tours volunteer in St Michael's Hospital

 

 

Volunteers lead tours of the maternity unit for new parents-to-be so they can look round the department before giving birth.

Volunteers need to be aged 18 and over and be confident in leading a tour of 16 people, answering questions and ensuring the tours run to time.

Tours take place Wednesdays 7-9pm and Sundays 2-4pm. 

Volunteers sign up to a rota each month and are asked to do at least three volunteering sessions each month.

 

Please contact Voluntary Services for more information

Mealtimes volunteer (dining companion) on adult wards in Bristol Royal Infirmary, Bristol Heart Institute, South Bristol Community Hospital

 

Volunteers help on a variety of wards, particularly those for older patients.  Some patients need additional support at mealtimes, including encouragement to eat, cutting up food, and for some feeding them. 

Volunteers need to be aged 18 and over, to be proactive in approaching people, comfortable chatting to patients, as well as sensitive to the role of feeding someone. 

Monday - Friday, 12noon-1.30pm.  Evening and weekend volunteering is available upon discussion with Voluntary Services and after at least 5 weekday lunch services have been completed.

Volunteers are asked to commit to a weekly volunteering session; block volunteering over a month is also available for this role only or in conjunction with one other role from those listed here.

Please contact Voluntary Services if you are interested in this volunteering role.

Meet and Greet volunteer in various locations around the Trust

 

 

Volunteers provide a friendly welcome to our hospitals, helping patients and visitors find their way, and often accompany them to their destination. 

Volunteers need to be aged 16 and over, and be proactive in approaching people to see if they need help finding where they need to go.  Volunteers do lots of walking and need to be comfortable using both lifts and stairs!

 

Monday - Friday, 10.00am - 12noon; 2.00pm - 4.00pm.  There may be some options to start from 9am and also to volunteer over lunchtime.

Volunteers are asked to commit to a weekly volunteering session.  There is currently limited availability for this role; please contact Voluntary Services before applying.

 

View placement profiles.

Outpatient Clinic volunteer in various locations around the Trust

 

In various clinics, including cardiac surgery, eye hospital, blood tests, dermatology, respiratory and cancer, volunteers provide a friendly welcome to the clinic, check patients are in the right area and help them to use the self-service check-in, keep patients company particularly if they are on their own, accompany patients to other areas of the hospital if necessary; and for some clinics carry out simple administration tasks such as finding / filing patient notes, stocking leaflet stands, and offering refreshments to patients.  For some volunteers there may be the opportunity to support patients further through a listening ear service.

Volunteers need to be aged 17 and over, and be proactive in approaching people and providing some reassurance.  Volunteers need to be willing to help with a variety of tasks.

Monday - Friday, 10.00am - 12noon, 2.00pm - 4.00pm.  There may be some options to start from 9am, and also to volunteer over lunchtime.

Volunteers are asked to commit to a weekly volunteering session; block volunteering over a month is also available for this role only or in conjunction with one other role from those listed here.

 

View placement profiles.

Therapy Gym volunteer in South Bristol Community Hospital

 

Volunteers support the running of the therapy sessions by welcoming patients, checking their appointment times, keeping patients company, providing reassurance particularly to patients on their own, providing drinks and snacks for patients, accompanying patients to their transport (including patients in wheelchairs).

Volunteers need to be aged 17 and over, and be proactive and confident in a busy clinic environment.

Tuesday and Thursday; 10.00am - 12.30pm; 1.00pm - 3.30pm.  Some patients coming in by patient transport arrive from 8.30am, so volunteering from this time may be possible.

Volunteers are asked to commit to a weekly volunteering session.

Please contact Voluntary Services if you are interested in this volunteering role.

Tuesday Morning Activity Group volunteer in South Bristol Community Hospital

 

Every Tuesday morning, a group activity session is run for the patients at South Bristol Community Hospital.  Volunteers are required to support the activities (crafts, music, quizzes, reminiscence, singing), chatting with patients, and making teas and coffees.  The session is run by a hospital chaplain therefore volunteers need to be sensitive to the spiritual and religious needs of patients.

Volunteers need to be aged 17 and over; and be confident in approaching patients, initiating conversations, participating in the activities themselves, and encouraging patients.

Tuesday 10.00am - 12noon, with some room set up / tidy up required before and after.

Volunteers are asked to commit to a weekly volunteering session.

Please contact Voluntary Services if you are interested in this volunteering role.

 

Volunteering at South Bristol Community Hospital

 

The following roles are all available at South Bristol Community Hospital.

Befriender volunteer (patient companion), mealtimes volunteer (dining companion), therapy gym volunteer, Tuesday morning activity group volunteer.

Please see above for full details.

 

Contacting Voluntary Services

Volunteering with Above & Beyond

AAbove _beyond _rgb _150x 91bove & Beyond is your hospital's charity. Their volunteers mean they can achieve so much more in our hospitals. Some do it because they have a personal link with us, whilst others just want to help. Whoever they are, they help with anything from office administration to marshalling at fundraising events or making use of their own special skills to raise funds out in the community. Every one of them gives their time and energy freely and Above & Beyond couldn't manage without them. 

A couple of hours a week - once a month - you can choose when you want to help out, so if you want to join a friendly team doing amazing things for our hospitals contact Cressida Prout on 0117 3700 486 or email hello@aboveandbeyond.org.uk. You can find out more about the charity on their website.

Volunteering with The Grand Appeal & Cots for Tots 

 

Cots For Tots

The Grand Appeal logo 2017

Wallace & Gromit's Grand Appeal is the only charity dedicated exclusively to The Bristol Children's Hospital and the Special Care Baby Unit at St Michael's Hospital.

Since establishing in 1995, The Grand Appeal has raised £50 million to support a wide range of life-saving medical equipment, patient comforts and a programme of arts, music, education and play facilities for sick children and their families from Bristol and the South West.

It goes without saying that our #TeamGrandAppeal volunteers are paramount to the work we do and we would not be able to support such a vast number of young patients and families without their support. We have a whole host of volunteering opportunities all year round, from acting as a marshal or a key member of our cheer squad at big events, working alongside our team in our office, or helping us organise individual or community fundraisers, we are always on the lookout for people who are passionate about helping us improve the lives of sick children and babies across the South West.

So if you'd like to hear about all our opportunities, please email info@grandappeal.org.uk, telling us a little about yourself, your availability and the type of volunteering you are interested in. 

Buddies are based on a ward in the Children's Hospital and spend time with children and young people who are often bored, lonely or feel isolated.

 

Volunteers need to be aged 18 and over and have demonstrable experience of spending time with children and engaging them in activities.