Putting quality into your
MEMO Clinical Engineering is internationally
recognised as a leading innovator in the field of medical equipment
management support and its commitment to quality is in evidence
throughout the organisation.
In April 1988, MEMO was the first NHS department to achieve
registration with the British Standards Institution (BSI) for
meeting the Quality Assurance Standard BS 5750 (now ISO 9001) and
currently holds the ISO 13485 accreditation for the management of
medical devices in line with the Medical Devices Directive
93/42/EEC. The Controls Assurance Standard for Medical Devices
Management, from the NHS Executive is also applied.
The services we offer are compliant with internationally
recognised standards such as IEC60601 Medical Electrical Equipment
Requirements for Safety. MEMO Clinical Engineering services
also follow the guidance "Managing Medical Devices for healthcare
and social services organisations" as recommended by the Medicines
& Healthcare products Regulatory Agency (MHRA).
The organisation is always looking at improving patient care and
welcomes any feedback to strive for customer satisfaction. Regular
internal and external quality audits are also carried out to ensure