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Facilities

Where to eat 

There is a Deli Marche cafe, incorporating Costa Coffee, situated on the ground floor, by main reception which serves snacks, sandwiches and hot and cold drinks. This is open Monday to Friday from 8.15am to 6.15pm and 12 midday to 4pm on weekends and bank holidays. There are also alternative restaurants available a short walk away in the Hengrove Leisure Park. 

Trolley service 

There is a trolley service available on the wards on a Tuesday and Friday morning, run by a dedicated team of volunteers, where patients can purchase confectionery, toiletries and soft drinks. 

Wheelchairs

Wheelchairs are available from the main reception and we have porters are also available to help visitors from the car park to main entrance. 

Public telephones/taxis 

There is a public telephone in the main reception which also has a freephone number for a local taxi company. 

Post boxes

If you need letters/cards posted, we can arrange for the purchase of a stamp and it can be sent via our local transport. 

Bedside services 

There is a TV available free of charge in each side room. 

Cashiers office

The Cashiers office is open from 9.30am to 3.30pm, Monday to Friday. We do not have any banking facilities. 

Public toilets

These are available on the ground floor, and a disabled toilet is located on each floor. 

Baby changing and feeding

There are baby changing rooms located on each floor. 

Adult changing

There is an adult changing room available in the Outpatient reception area. 

Bereavement services/patient affairs

Our bereavement/patient affairs are located in the admin suite on level 1.  It is their role to:-

  • To arrange for the completion of the medical certificate (which must be collected by the next of kin at an agreed time)
  • To be responsible for any personal effects and/or valuables to be made available for collection by the next of kin
  • To provide help and advice to families regarding registering a death, funeral arrangements and any other related issues (including how to obtain financial help with funeral costs etc)

Please ring 0117 342 9836 or 0117 342 9833 after 10am on the next working day to arrange an appointment.