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We hope that the following information will help you, your family and friends during your stay at our hospital.

Where to eat

DeliMarché, a restaurant on level 9 of the BRI, is open from 7.30am to 2.30pm serving hot and cold foods. See the menu here

There are a number of cafes and restaurants across all the BRI hospital buildings. In addition, the hospital is located within a couple of minutes walking distance of the city centre of Bristol, which has a wide range of eating facilities and options.

RVS shops

There is a RVS shop selling sandwiches, snacks, hot and cold drinks, newspapers, magazines, in the Bristol Royal Hospital for Children and a smaller coffee shop in the King Edward Buliding.


Wheelchairs can be accessed from the main entrance of the Queen's Building.

Public telephones

Public telephones are available at the hospital.


A free phone taxi line is available for your convenience. Taxi ranks can also be found close to the Bristol Eye Hospital at the bottom of Lower Maudlin Street and by the Bus Station.

Post boxes

Staff can provide you with details of where the most convenient external post box is located.

Bedside services

Each bed space has its own television and phone. The phone number for your bed space will be given to you upon arrival and to make outgoing calls, a top-up card will be needed. These can be bought from one of the top-up stations on each hospital floor. The television service is free.

Cashiers office

You can find the cashiers office on level 2 of the Queen's Building. Find out more.


Unfortunately the hospital does not offer banking facilities. A cash point machine is however located on level 2 of the Queen's Building at Bristol Royal Infirmary. Natwest manage this cash machine, for queries please contact Natwest. For retained cards, please contact your own bank. External cash point machines are also available close to our hospital sites. Please ask staff for further information.

Public toilets

Public toilets are available at each hospital site. Our staff will be happy to provide further details for you.

Baby changing and feeding

Baby changing and feeding facilities are available at each hospital site. Our staff will be happy to provide further details for you.

Bereavement services/patient affairs

Our bereavement/patient affairs office can be found on Level 2 in the Old Building, BRI. Their role is:

  • To arrange for the completion of the medical certificate (which must be collected from Patient affairs by the next of kin at an agreed time).
  • To be responsible for any personal effects and / or valuables to be made available for collection by the next of kin.
  • To provide help and advice to families regarding registering a death, funeral arrangements and any other related issues (including how to obtain financial help with funeral costs etc).

Please ring 0117 342 2289/2949 after 10 am on the next working day to arrange an appointment.

Childcare arrangements

Please note that we do not have child care or creche facilities at the BRI.  We do however work closely with single parents to ensure that where services are planned that we do this around the families needs.  For emergencies where single parents have no family support, social services are contacted to ensure that children involved are adequately cared for.