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Help Us Help You

Our emergency departments are always here for you and your family when you need urgent critical care.

Emergency departments deal with genuine life-threatening emergencies, such as:

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds
  • stroke
  • major trauma such as a road traffic accident

If you need urgent medical attention but it's not a life-threatening situation, you could be seen and treated faster at a number of different services available across the region.

NHS 111 can help if you have an urgent medical problem and you're not sure what to do. You can either call 111 and speak to a trained advisor or answer questions about your main symptoms online at

Minor Injuries Units (MIU) are there to help with injuries that need attention urgently but are not critical or life-threatening such as cuts, broken bones,  sprains and minor burns. They treat children as well as adults. They're in convenient places and you can be seen much more quickly than at A&E. Find your nearest MIU here.

Walk-in centres offer fast and convenient access to health advice, information and first aid. You can walk in seven days a week. Find your nearest walk-in centre here.

Your local pharmacy can provide confidential, expert advice and treatment for a range of common conditions and will be able to help you decide if you need to see a GP or other health service. Find your nearest pharmacy here.

Your local GP practice can help with non-urgent illnesses or injuries that won't go away. They provide a range of services by appointment including medical advice, examinations and prescriptions, and using a GP can save time as they know your medical history. Find your nearest GP practice here.

Coming home from hospital

If you have a loved one who is due to leave hospital there are a few simple steps you can take to help get them ready for discharge. 

  • check the date the person is due to come home
  • bring in a change of clothes
  • arrange transport or ask staff for help
  • ensure their home is ready for their return with the heating on and food in the fridge