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Making a FOI request

How to request information from us under the Freedom of Information Act 

  •    All requests for information must be made in writing, clearly stating what information you are requesting and please supply your name and address in order for us to respond. 
  •       Your request will be acknowledged and you can expect to receive the requested records (if held) within 20 working days.
  •       The Trust may ask you for further information, which it reasonably requires in order to identify and locate the information that is requested.
  •       In some cases, information may be exempt from disclosure. If some of the information is of personal and confidential nature, it will be excluded as will any other confidential material.
  •       Material relating to the health and safety of specific individuals, as to law enforcement or criminal or regulatory enforcement or audit issues under certain circumstances may also be excluded from publication.
  •       There may be circumstances where material cannot be released because the appropriate officer of the authority has taken the view that it may be prejudicial to the conduct of public affairs.
  •       Should this be the case, then we will state the reason why the information cannot be released and the course of action to appeal if not satisfied.

Cost of Information

University Hospitals Bristol NHS Foundation Trust will not charge for fulfilling standard information requests from individuals. However, if they estimate a request would cost more than £450 (staff time is calculated at £25 per hour regardless of grade/actual rates) to complete, then as a pubic authority they are not required to meet such a request.

In these cases, the Trust will offer the requestor the opportunity to pay the additional costs involved in gathering the information or offer advice on ways in which they could change their request to bring it under the limit.  

For a complete list of exemptions that may prevent disclosure, you are advised to refer to the Freedom of Information Act. )

For further information about the Freedom of Information Act 2000, please visit the Information Commissioner's Office (ICO) website at