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COVID-19 General Information including visiting information for Bristol and Weston

 

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COVID-19 Homepage

General/visiting Information for Bristol and Weston

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Outpatient hospital appointments (not including maternity)

Maternity services

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Share your experiences of our services during COVID-19

Share a message with your loved one in hospital

 

Please use the sections above to find out the latest information about visiting, outpatient appointments, maternity services, how to share your experiences of our services during COVID-19, and how share a message with your loved one in hospital.


The information on this page is correct as of 23 June 2022.

Visiting

In line with national guidance, we have eased our visiting restrictions on site.

This guidance is subject to change at short notice so please check this website for updates.

Before your visit

Please do not visit a patient in hospital if you feel unwell. This includes symptoms of COVID-19, sickness, diarrhoea, fever, sore throat or flu.

During your visit (face masks)

Masks must still be worn in inpatient ward areas, patient admission areas, and areas with patients who are immunosuppressed. This includes:

  • inpatient wards including intensive care units
  • day-case areas
  • emergency departments
  • Bristol Haematology and Oncology Centre
  • ground floor of Bristol Eye Hospital (because this includes clinical waiting areas for the emergency department and outpatients).

Masks are no longer required to be worn in any other areas of our Trust buildings.

We're in the process of updating our signage and posters, so please bear with us and do ask a member of staff if you are unsure.

Masks and hand gel stations will stay at the main entrances to all our hospitals/sites. Masks will be available at ward/department entrances where required.

Social distancing as we know it as a COVID-19 requirement, is no longer required in both clinical and non-clinical areas.

Please be aware that some people may still want to wear a mask in areas where one is not required, or keep some distance, and that is their personal choice. Please respect their choice.

 

Visiting arrangements

Adult inpatients wards (excluding maternity) 

  • Maximum of two visitors per patient at any one time between 11am and 7pm. All visitors must wear face masks on our inpatient wards, unless exempt.  Please let us know if you are exempt from wearing a face mask. The Trust will endeavour to make reasonable adjustments, if appropriate.
  • This guidance will be applied with as much flexibility and compassion as possible. Staff will consider each patient's needs on an individual basis. Please contact the ward to discuss.
  • We recognise that some patients need additional support to meet their communication, health or social care needs. If you are in attendance to support the needs of a patient as a carer or support worker, you will be made to feel welcome and will not be counted as a visitor. Where possible either the patient or their representative should contact the ward or department in advance to discuss, and to make sure that appropriate arrangements can be put in place.

 

Maternity guidance

Visiting guidance for maternity service can be found on the  St Michael's Hospital COVID-19 page.

 

Bristol Royal Hospital for Children

All inpatient wards (with the exception of Starlight Ward) can have two parents/carers plus one child (sibling of the patient) with each patient. Starlight Ward can have two parents/carers with each patient.

For the children's emergency department (ED), Carousel outpatient department, Rainforest outpatient department, Meadow ward day case unit, Puzzlewood Clinical Investigations Unit (CIU) and Ocean unit - one parent/carer can accompany a child.

Any visitors aged 11 and over must wear a face mask in inpatient ward areas, patient admission areas, and areas with patients who are immunosuppressed. Please let us know if you are exempt from wearing a face mask. The Trust will endeavour to make reasonable adjustments, if appropriate.

Please speak to a member of staff if you feel unwell at all, at any time.

 

Attending our emergency departments

You may bring one person with you if you need support.

Please wear a face mask in our Emergency Department unless you are exempt from doing so, and use the hand gel provided. Please let us know if you are exempt from wearing a face mask. The Trust will endeavour to make reasonable adjustments, if appropriate.

 

Attending a hospital appointment

Hospital appointments are running as normal. Please don't call to check that a booked appointment is going ahead. If anything changes with your care, we will be in touch.

Individuals attending hospital for an appointment can be accompanied by one other person.

  • Please arrive no earlier than 15 minutes before your appointment.
  • Please leave the building promptly after your appointment.