Questionnaire, interview and survey group
Questionnaires and other types of survey to gather the views of
service users (patients and their relatvies and/or carers) and be
part of research or audit are an important feature of planning and
delivering NHS services. If they are a part of a research study the
study will usually need R&D ethical approval.
Surveys can provide valuable insights into the experiences and
preferences of service users, but they need to be well designed and
fit for purpose. UH Bristol has a questionnaire, interview and
survey group (QIS) which can advise on the design and format of
surveys (i.e. questionnaires, interview schedules, focus groups)
and their appropriateness.
Questionnaires to patients/carers and members of the public need
to be approved by QIS. The panel meets monthly; for further
information including dates and how to submit, see
this page. Staff surveys and interviews do not have to be
approved by QIS but we strongly recommend that the expert advice
and support of QIS is sought.
Questionnaires used as part of research studies that are
submitted for ethical approval do not need to go to QIS. For some
research studies a standard, validated questionnaire can be used
e.g. for quality of life studies the EQ-5D is often used. Using
these as part of a research study will require input from an
experienced qualitative researcher. For advice on preparing grant
applications see research
funding and applying for grants.
Some services in UH Bristol already have "patient panels" who
work with the management team on key decisions. If you are planning
a new service, or changing the way you provide an existing service,
you may be required by law to involve service users in this
process. Please contact the Patient
Experience Team for more information.
Information Governance and Data Protection
It is the responsibility of the project lead (i.e. the lead
person carrying out the survey, interview or focus group) to ensure
that the Trust's Information Governance and Data Protection
policies are adhered to at all times. For further information on
Trust Information Governance and Data Protection please contact