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What we do

LIAISE is a dedicated patient and family support service for Bristol Royal Hospital for Children and for womens and childrens services based at St Michaels Hospital which includes maternity, gynaecology, neonatal care and children's audiology.


LIAISE stands for:

  • Listening
  • Information
  • Advice
  • Involving
  • Support
  • Experiences


We can offer support with simple questions such as where to park to more complex questions and concerns about how the hospital works or aspects of a patients care. We work with all of the staff within the hospitals to help you find the answer to any questions or queries you may have. We can also take your feedback to help the hospitals develop their services based on what our patients and families need.

You can visit us on site during the following times:

Bristol Royal Hospital for Children - Family Information Room, Level 2 (main reception)
Monday to Friday - 10am to 12.30pm and 1pm to 4pm

Outside of these times and locations you can contact us on:

Telephone: 0117 342 8065 or 0117 342 8158


We will aim to acknowledge your enquiry within 48 hours.