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Emailed appointment letters

Patients can choose to receive their appointment letters by email, rather than post. This is because patients have told us this is quicker and often more convenient for them.

To opt-in to receiving your appointment letters by email, you have to follow the instructions below.

1. Sign up in person at an outpatient reception, or by adding your email when using the self check in machine.
2. You will receive some terms and conditions by email. Please read these.
3. If you accept the terms and conditions please reply to the email and give your:

a) Full name
b) Date of birth
c) Hospital (T-number) or NHS number (on the top right hand corner of your appointment letter)

This is to help us verify that it's ok to send patient identifiable information to that email address.

4. If your details are correct we will validate your email address
5. You will start to receive appointment letters by email*, rather than post.

This is for security reasons, to validate your email address, and so you accept the risks of sending information electronically.

The full and latest terms and conditions are available here. 

*While we roll this out you may still receive some of your letters by post.