19 December 2013
Think ABC before A&E says NHS
This winter, the NHS has launched a campaign to help people in
Bristol, North Somerset and South Gloucestershire choose the right
health service when they are feeling unwell or are injured -
allowing busy services like A&E to treat people who need them
Across the country, approximately 47 per cent of people
attending an A&E department could have received the same
service via their GP, by telephoning NHS 111 or by calling in at an
NHS walk-in centre, minor injuries unit or urgent care centre *
Local people are being asked toThink ABC before A&E:
- Anytime free medical advice from NHS 111
- Book an appointment with your GP surgery
- Call in at your local minor injuries unit or Walk-in
The campaign has been co-ordinated on behalf of Bristol, North
Somerset and South Gloucestershire Clinical Commissioning Group
Dr Jonathan Hayes, the GP Chair of South Gloucestershire
Clinical Commissioning Group, said: "It's really important
that people know exactly where to go for the right treatment.
A&E departments are extremely busy, and people coming to them
with a minor injury and illness may have to face longer waits,
particularly if there are major or complex injuries brought into
the department by ambulance.
"So before considering A&E we would ask that local people
really think about the best place to go for treatment or advice -
that could be their GP, calling 111 for advice, talking to a
pharmacist or visiting a Walk-in Centre or minor injuries unit
where waiting times to be seen can be considerably less than
A&E. Of course, in a serious life-threatening emergency do not
wait, call 999 for immediate assistance."
Lesley Walford, an Emergency Nurse Practitioner based at the
Yate Minor Injuries Unit, said: "On average we can see and treat
most people in under an hour - sometimes within minutes. We are a
specific department for minor injuries - these are all we do so we
don't have complex, major cases that take a lot of time to deal
To find out your best options for treatment either call 111 or
your GP, or visit www.thinkabc.org.uk.
The Urgent Care Centre based at South Bristol Community Hospital
is led by Sarah Brierley, Service Lead. "Since the hospital opened
in 2012 we have seen more than 58,000 patients at the Urgent Care
Centre. Patients can come to us for a wide range of conditions such
as sprains and strains, cuts and grazes and minor burns and scalds.
We are also able to offer x-rays to assess suspected broken bones,
saving people a long wait in A&E." The centre is run by Bristol
Community Health, the Bristol-based social enterprise.
The campaign will run from Christmas 2013 to Easter
To find out more log onto www.thinkABC.org.uk for full
information on all services.
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