13 December 2013
Doors to open at new Welcome Centre
University Hospitals Bristol NHS Foundation Trust (UH Bristol)
will on Monday (16 December) open the front doors of its new
Welcome Centre as part of the wider redevelopment of the Bristol
Royal Infirmary (BRI).
The £5 million Welcome Centre has transformed the entrance to
the BRI by providing a bright, spacious area for the benefit of
patients, visitors and staff. Services include an outpatient
booking service, patient support and complaints service, smart new
reception and waiting area, and retailers including Costa Coffee,
Marks & Spencer, StockShop and WHSmith. Boots UK will operate
an outpatient pharmacy service alongside a retail store, which will
enable patients to pick up prescriptions in the Welcome Centre up
until 7pm weekdays or at a Boots UK community pharmacy outlet
closer to their home.
Deborah Lee, Director of Strategic Development, said: "We're
delighted to see the main entrance to the Bristol Royal Infirmary
completely transformed into a light, airy and welcoming space for
our patients, visitors and staff. We know from comments we receive
from patients and their families how important a good welcome is,
and we hope that this new entrance into our hospital complex will
better reflect the high quality of care and services we provide
within the hospital."
"The development of this Welcome Centre has been made possible
through our partnership with Capita who worked with us to develop
the proposal which will be entirely funded though income we will
receive from our retail partners. We're looking forward to working
with them to provide a valuable range of facilities for all those
who use our hospitals and will put the income generated back into
supporting the delivery of excellent patient care."
UH Bristol continues to work with its non-commercial partners,
including the Royal Voluntary Service which has recently extended
its shop in the Bristol Royal Hospital for Children to provide a
wider variety of refreshments. Building work continues at the
Bristol Royal Infirmary continues to progress on track with further
new facilities nearing completion next year.
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