Skip to content
left end
left end
right end


UH Bristol Patient Transport Team

All UH Bristol Patient Transport Service (PTS) bookings are handled by a central team contactable on 0117 342 2626.  For any patient transport queries relating to UH Bristol sites please contact Claire Hepden, Trust Patient Access Manager on 0117 342 4833.

Patient Transport Services (PTS)

A non-emergency patient transport service (PTS) is available to all UH Bristol hospital sites.  Patient eligibility for this service is limited by criteria which can be confirmed by your CCG.

PTS for new outpatient attendances must be booked by the GP Practice through their CCG nominated transport organisation.  All subsequent PTS bookings for transport to and from our sites will be arranged by UH Bristol.

Other services

There are pick-up and set down points at UH Bristol hospital sites, but on-site parking is very limited, so please encourage your patients to use other methods of transport as appropriate.

The HUBS Bus is a free shuttle bus service, provided for patients, visitors and staff, which operates a circular route incorporating Bristol Temple Meads railway station and all of our hospital sites. The HUBS bus runs from 06:35 - 20:30 Monday to Friday. See the patient information leaflet How to get to our Hospitals, or the website for more information.