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What we do with your data

Information that you provide to the Trust via the contact us form is collected and stored in a database which has in place access controls to ensure only staff who need to see the data have access to it.  We will use the data that you have provided us with to answer the question that you have asked.  You data will be stored until 3 months following your query when it will then be deleted.  No information you provide will be shared or used other than for the reason for which you supplied it.

All information provided to the Trust is treated in strictest confidence and is dealt with in line with the Data Protection Act 1998.

Please see here for a leaflet on what we do with your personal information.


Connecting Care

Connecting Care is a digital care record system for sharing information in Bristol, North Somerset and South Gloucestershire.  It allows instant, secure access to your health and social care records for the professionals involved in your care. 

Relevant information from your digital records is shared with people who look after you.  This gives them up-to-date information making your care safer and more efficient.

For more information about Connecting Care, visit the Connecting Care website.


You may see our nurses and doctors using portable devices near your bed

Please don't be alarmed...  our staff are not being rude.

Our nurses and doctors are now recording and reviewing observations, such as your heart rate and blood pressure, on portable devices to help with your care.

Please take the opportunity to ask our staff what they are recording.

Find out more about our use of portable devices here.