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Access health records

As a patient you are able to access your medical records held by University Hospitals Bristol NHS Foundation Trust. To access your medical records you should make a request to the Medical Records Department for the hospitals you were a patient at (see telephone  numbers below). The medical records department will then send you a letter and a form to complete and return.

A £10 charge is made for this service to cover administration costs and you will also be charged up to a maximum of £50 for the copying of your medical records. These charges are made in accordance with the Data Protection Act 1998. Once your form and payment have arrived at Medical Records, they will begin the process, which may take a number of weeks. 

We always aim to disclose your records to you within the maximum deadline of 40 days from receiving your application. In line with the Data Protection Act 1998, the Medical Records Department will send your request to the appropriate consultant for their written permission. The consultant will decide on the best way for you to see your notes. This can be done by making an appointment with the consultant, viewing your medical records in the Medical Records Department or by photocopies being sent to you directly.

Contact numbers

Bristol Royal Infirmary and Bristol Heart Institute: 0117 342 2609
Bristol Haematology and Oncology Centre: 0117 342 2182 or 342 4079
Bristol Royal Hospital for Children:0117 342 7971
St Michael's Hospital: 0117 342 1831
Bristol Eye Hospital: 0117 342 9050
University of Bristol Dental Hospital:0117 342 9520
South Bristol Community Hospital: 0117 342 9675 (Urgent Care Centre only)